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21 Oct 2021

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Telco 2degrees' US owner confirms merger talks with NZ broadband operator Orcon
By RNZ The United States owner of telecommunications company 2degrees has confirmed speculation that it is in talks to merge the business with local broadband operator Orcon. LATEST: Can the 2degrees-Orcon merger win approval?...

New version of FluBot text scam tells phone owners their photos have been shared
Department of Internal Affairs says it has now received 58,000 reports of the phone scam in just 48 hours.

Warning about 'Flubot' courier text scam
Phone companies are warning customers about a "significant" outbreak of scam text messages, purporting to be from courier companies.A spokeswoman for 2degrees said its customers, along with those of Spark and Vodafone, are receiving...

Trustpower Limited (NZX: TPW) Retail Business sale Cleared by Commerce Commission
The sale includes Trustpower’s existing retail contracts to supply electricity, gas, fixed and wireless broadband and mobile phone services. Trustpower has approximately 234,000 customers across New Zealand

Survey shows more than half of telco customers report problems with service
Consumer NZ says many also face a battle to get issues fixed.

IR extends hassle-free, tax-free option for reimbursing home working expenses
Scheme lets employers pay staff total of up to $20 a week for general and telco expenses.

Paul Brislen: Let's talk copper
There seems to be some confusion about copper lines and how they work, not to mention why we're moving away from them to newer technology, so I thought I'd have a go at explaining it all.Copper lines were the mainstay of the telecommunications...

Samsung cuts prices in bid to boost foldable phone sales
Samsung is hoping cheaper but more durable versions of its foldable phones will broaden the appeal of a high-concept design that's so far fizzled with consumers.The electronics giant on Wednesday launched its effort to turn things...

Turn off, turn on: Simple step can thwart top phone hackers
As a member of the secretive Senate Intelligence Committee, Sen. Angus King has reason to worry about hackers. At a briefing by security staff this year, he said he got some advice on how to help keep his cellphone secure.Step One:...

Phone woes as major outage hits some Vodafone call centres across New Zealand
A major outage is affecting some business call centre landlines across New Zealand this morning. Vodafone has confirmed a technical issue is affecting calls to centres for some of its business customers across New Zealand. Teams...

About 30,000 phone users report receiving 'FluBot' scam texts
Government agency Cert NZ and Vodafone are providing different advice to victims on their options if they download the malware.

Cert NZ working with mobile phone firms to combat text scam deluge
Scam is not usual but sheer volume of texts people are receiving is out of the ordinary, Vodafone and 2degrees say.

Up to six phone calls a day: Report reveals harmful debt collection practices
Debt collectors often take approaches that are deliberately distressing and highly unsuccessful - that's the view of a research paper which questioned financial mentors on their experience of the sector. Victoria University senior...

Businesses cling to hope of short lockdown
Changed menus and frantic phone calls as businesses plan their way out of lockdown

Recovering from lockdown not plain sailing, businesses say
Changed menus and frantic phone calls as businesses plan their way out of lockdown

Telcos called into line by ComCom ahead of copper withdrawal feeding frenzy
Gradual withdrawal of copper phone services is a once-in-a-generation marketing opportunity for telcos, but watchdog calls for more honesty.

Jeff Da Costa: Researcher calls out early warning system gridlock amid shocking loss of life
By Jeff Da Costa for The Conversation It was close to midnight when I received a phone call from my sister telling me that our parents' house was under water. Neither she nor they really knew what to do next. They were in...